Guide
Choosing a roofing contractor
The difference between a good roof and a bad one is mostly the crew, not the material. Both quotes list the same brand of shingle.
Get it looked at
Three questions, and up to three Chino Hills contractors. Free either way.
You are on the list.
No provider in Chino Hills is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
Compare scope, not totals
Lay the quotes side by side line by line. Underlayment type, ice-and-water coverage, drip edge, valley treatment, ventilation, flashing replacement, decking allowance and warranty. Large gaps in the total are almost always gaps in the scope.
Be careful with the deposit
Never pay in full up front, and never in cash without a receipt that names the company. Progress payments tied to milestones protect both sides.
Ask for current certificates of insurance
You want general liability and workers compensation, both current, and ideally sent directly from the insurer rather than as a photocopy. If an uninsured worker is hurt on your roof, the exposure can land on your homeowner policy.
Prefer somebody you could drive to
A local address, a landline, and jobs in the area from more than three years ago are all worth more than a five-star rating. Warranties are only as good as the company still trading when you need them.
Get everything in writing, including the unknowns
Anything agreed verbally will be remembered differently on day two. In particular, pin down the decking rate, the start date and the clean-up before you sign.
Check the licence yourself
Every state that licenses roofing contractors publishes a free lookup. It takes two minutes and tells you whether the licence is current, who holds it, and whether there are complaints against it. Do it even when somebody has already vouched for them.
In short
Do the boring checks. They are the entire difference between a roof that is somebody else's problem for ten years and one that is yours.
Related questions
Can I just put a new roof over the old one?
Codes in most places allow two layers. That does not make it wise. You lose the chance to see the deck, and the next roofer has twice as much to remove.
Are gutters included in a re-roof?
Usually not, unless the quote says so. If they are near the end of their life, replacing them during the re-roof is meaningfully cheaper than doing it later, because the crew and the staging are already there.
Are the contractors licensed and insured?
Contractors have to give us their state licence number and proof of liability and workers compensation cover before they can receive requests. You should still ask to see current certificates yourself before work starts — a licence can lapse between checks.
Get the roof looked at
No cost. We email you once when a provider near you can take it on.